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UPS is our chosen delivery service with a door-to-door service or to a local delivery point nearby when possible. Delivery notification will be sent by e-mail when your package is ready to be collected. Please note that delivery times are provided as guidelines only, and do not take into account possible delays caused by payment authorization, stock availability or public holidays in Norway.

All orders are fully traceable on UPS.com. Just send us an e-mail, and we will send you your tracking number.

You can always enjoy our free return and exchange service, provided you return them within 14 days of delivery.

SHIPPING INFORMATION - NORWAY

NORWAY

Express Saver: 190 NOK

Estimated delivery: 2-5 business days

SHIPPING INFORMATION - OTHER COUNTRIES 

SWEDEN, DENMARK AND FINLAND

Standard: 260 NOK

Estimated delivery: 2-5 business days

 

GERMANY, FRANCE AND NETHERLANDS

Standard: 300 NOK

Estimated delivery: 3-5 business days

 

SPAIN AND ITALY

Standard: 330 NOK

Estimated delivery: 3-5 business days

 

UNITED KINGDOM

Standard: 330 NOK

Estimated delivery: 3-5 business days

 

RUSSIA

Standard: 400 NOK

Estimated delivery: 4-7 business days

 

USA

Standard: 360 NOK

Estimated delivery: 4-7 business days

 

JAPAN

Standard: 380 NOK

Estimated delivery: 4-7 business days

CHINA

Standard: 470 NOK

Estimated delivery: 4-7 business days

CUSTOMS, DUTIES AND TAXES

Orders shipped outside of Norway may be subject to Customs fees; taxes, duties and fees levied by the destination country. These fees are not under our control. The recipient of the delivery is the importer of record in the destination country and is responsible for all Customs fees.

When ordering from alexandrastandahl.com you are responsible for assuring that our products comply with all laws and regulations of the destination country, and can be lawfully imported. Customs policies vary widely from country to country. For this reason we recommend you to contact your local Customs office for more information before you place an order.

Customs processing may cause delays beyond our original delivery estimates. Please check with your local Customs offices should you experience such delays. If you receive your order and accept to pay the Customs fees upon delivery, we will not issue refunds for the same in case of return of the purchased products.